Shipping & Returns
We use The Courier Guy to deliver our orders.
For in-stock books, orders will be dispatched within 24 hours.
For out-of-stock books, special orders & book sourcing, please allow an additional 7-14 working days for us to get the stock from our suppliers.
Delivery takes 3-5 working days from when it is dispatched.
You will receive a tracking number when your order has been dispatched and you can track your parcel here... https://thecourierguy.pperfect.com/
PLEASE NOTE: To avoid delays and payment complications, please ensure that you choose the correct delivery option - Outlying areas are considered anything outside of a main centre, including plots, farms & townships or anywhere that would not be on a main city delivery route.
We also offer the option of delivering to a PUDO locker - Please visit their site to find out more & to locate your nearest locker... https://www.pudo.co.za/
Return & Exchange Policy
If you are not satisfied with your purchase, you may return it within 14 days for a full refund.
Items must be returned in the same condition in which they were received.
All books are checked before packing to ensure that they are not damaged/faulty, books are carefully wrapped & packaged to ensure that they do not get damaged in transit. However, if you are not happy with the condition of your books when they arrive, please let us know as soon as possible so that we can arrange an exhange.
If we have supplied the incorrect product, we will exchange it for the correct one. If the replacement is not possible, we will refund you.
We will cover the delivery costs for replacing incorrectly dispatched books but costs related to books returned for other reasons will be for your own account.
Contact us at firstname.lastname@example.org if you require a refund/exchange.